Privacy policy
1. Information Collection
We may collect the following types of information:
Personally Identifiable Information (PII)
Name, email address, phone number, mailing address, billing address, and payment information (such as credit card details or third-party payment information).
Any information provided when registering for an account.
Health and Nutrition-Related Information
The types, quantities, and preferences of products purchased by the user (e.g., probiotics, vitamins, proteins, etc.), as well as the frequency of product usage.
Health questionnaires or preference information voluntarily submitted by the user to facilitate personalized services or recommendations.
Technical Information
IP address, device type, browser type, access times, and page visit activity.
Data generated by cookies and similar technologies, used for website functionality, analytics, advertising, and user experience optimization.
Third-Party Information
When you log in or interact with our services through third-party platforms (such as Google, Facebook, or Instagram), we may collect information associated with your account on those platforms.
2. Use of Information
The information we collect is used for the following purposes:
To provide, maintain, and improve our website and product services.
To process orders, payments, shipping, and after-sales services.
To provide personalized recommendations, health tips, and promotional information based on user preferences.
To conduct website analytics, user behavior research, and statistical analysis to enhance the user experience.
To comply with applicable laws and regulations, and to prevent fraud or illegal activities.
To collaborate with third-party service providers to fulfill the aforementioned functions (e.g., logistics, payment processing, and data analytics services).
3. Information Sharing and Disclosure
We commit not to sell your personal information to unaffiliated third parties; however, we may share such information under the following circumstances:
Service Providers: To fulfill purposes such as order processing, payment settlement, logistics and delivery, and marketing analytics.
Legal Requirements: To provide information in response to legal obligations, regulations, court orders, or requests from government authorities.
Business Transfers: In the event of a corporate merger, acquisition, or asset transfer, user information may be transferred along with the business assets.
Security and Fraud Prevention: To disclose necessary information for the prevention of fraud, abuse, or other illegal activities.
4. Cookies and Similar Technologies
We utilize cookies, pixel tags, and analytics tools (such as Google Analytics) to collect data regarding user behavior.
Cookies are used to:
Maintain login status and user preferences.
Analyze website traffic and user usage patterns.
Personalize advertisements and recommendations.
Users may refuse or delete cookies through their browser settings; however, doing so may affect the functionality and user experience of the website. 5. Data Storage and Security
User data will be stored on servers that comply with international security standards. We employ technical measures—including encryption, access controls, and firewalls—to safeguard data security.
We regularly review our security policies to prevent unauthorized access, disclosure, alteration, or destruction of data.
While we strive to ensure data security, data transmission over the Internet is not 100% secure; users acknowledge and accept that using our services entails certain inherent risks.
6. User Rights
Subject to applicable laws, you are entitled to the following rights:
Right of Access: To request a copy of the personal information we hold about you.
Right of Rectification: To correct any personal information that is inaccurate or incomplete.
Right of Erasure: To request the deletion of your personal information, subject to legal requirements.
Right to Restrict Processing: To request that we restrict the processing of your information under certain circumstances.
Right to Object to Processing: To object to certain processing of your information that is based on our legitimate interests.
Right to Data Portability: To request that your information be provided to you or a third party in a structured, machine-readable format.
Right to Withdraw Consent: If you provided information based on your consent, you may withdraw that consent at any time; such withdrawal will not affect the lawfulness of any processing conducted prior to the withdrawal.
7. Children's Privacy Protection
This website is not intended for, nor does it offer services to, children under the age of 13 (or the applicable legal age of minority in your jurisdiction).
We do not knowingly collect personal information from children under the age of 13. Should we discover that we have inadvertently collected such information, we will delete it immediately.
8. International Data Transfers
Your information may be transferred to and stored on servers located outside of your country of residence.
We ensure that cross-border data transfers comply with relevant laws and regulations and that appropriate safeguards are in place.
9. Updates to the Privacy Policy
We may update this Privacy Policy from time to time. Upon updating, we will publish the latest version on our website and indicate the effective date.
In the event of significant changes, we will notify users via email or through an announcement on our website.


